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Website Compliance Standards Every Business Should Know

Updated: Sep 16

In today's digital world, having a website is essential for any business. However, simply having a website is not enough. Businesses must ensure their websites meet certain compliance standards to avoid legal issues, improve user experience, and build trust with customers. Understanding these online compliance standards is crucial for maintaining a professional and accessible online presence.


Understanding Online Compliance Standards for Websites


Online compliance standards refer to the rules and guidelines that websites must follow to be legally compliant and accessible to all users. These standards cover various aspects such as data privacy, accessibility, security, and content regulations. Adhering to these standards helps businesses avoid penalties and lawsuits while ensuring their websites are usable by everyone, including people with disabilities.


Some of the most important online compliance standards include:


  • Data Protection Regulations: Laws like GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act) require businesses to protect user data and inform visitors about data collection practices.

  • Accessibility Guidelines: Standards such as WCAG (Web Content Accessibility Guidelines) ensure websites are accessible to people with disabilities.

  • Security Standards: Implementing HTTPS, secure payment gateways, and regular security audits protect user information from cyber threats.

  • Content Compliance: Ensuring that website content does not infringe on copyrights, trademarks, or include misleading information.


By following these standards, businesses can create a safer, more inclusive, and trustworthy online environment.


Eye-level view of a modern office workspace with a laptop displaying a website compliance checklist
Office workspace with website compliance checklist

Key Online Compliance Standards Every Business Should Implement


To maintain a compliant website, businesses should focus on several key areas. Here are the most critical online compliance standards to implement:


1. Data Privacy and Protection


Data privacy laws require businesses to be transparent about how they collect, use, and store personal information. To comply:


  • Include a clear and accessible privacy policy.

  • Obtain explicit consent before collecting personal data.

  • Allow users to opt-out of data collection or marketing communications.

  • Secure data with encryption and regular backups.


2. Website Accessibility


Accessibility ensures that people with disabilities can use your website effectively. This includes:


  • Providing text alternatives for images.

  • Ensuring keyboard navigation is possible.

  • Using sufficient color contrast for readability.

  • Structuring content with proper headings and labels.


3. Security Measures


Protecting your website from cyber threats is essential. Key security practices include:


  • Using SSL certificates to enable HTTPS.

  • Regularly updating software and plugins.

  • Implementing firewalls and anti-malware tools.

  • Monitoring for suspicious activity.


4. Content Compliance


Ensure your website content is lawful and ethical by:


  • Avoiding copyright infringement.

  • Providing accurate and truthful information.

  • Including disclaimers where necessary.

  • Respecting advertising and marketing regulations.


5. Cookie Compliance


Many regions require websites to inform users about cookie usage. To comply:


  • Display a cookie consent banner.

  • Explain what cookies are used for.

  • Allow users to manage cookie preferences.


Implementing these standards not only helps avoid legal trouble but also enhances user trust and engagement.


Close-up view of a computer screen showing a website accessibility audit report
Website accessibility audit report on different screens

What are the ADA Levels of Compliance for Websites?


The Americans with Disabilities Act (ADA) requires businesses to make their websites accessible to people with disabilities. The ADA does not specify exact technical standards but is often interpreted through the Web Content Accessibility Guidelines (WCAG). There are three levels of WCAG compliance:


Level A (Minimum Level)


  • Addresses the most basic web accessibility features.

  • Examples: Providing text alternatives for non-text content, ensuring keyboard navigation.


Level AA (Mid Level)


  • Deals with the biggest and most common barriers for disabled users.

  • Examples: Ensuring sufficient color contrast, providing captions for videos, and making content adaptable.


Level AAA (Highest Level)


  • The most stringent and comprehensive level.

  • Examples: Providing sign language interpretation for videos, extended audio descriptions.


Most businesses aim for Level AA compliance as it balances accessibility with practical implementation. Achieving this level helps meet legal requirements and improves usability for a wide audience.


How to Achieve ADA Compliance


  • Conduct an accessibility audit using automated tools and manual testing.

  • Fix identified issues such as missing alt text, poor color contrast, or inaccessible forms.

  • Train your web development team on accessibility best practices.

  • Regularly update and test your website to maintain compliance.


By understanding and applying these ADA levels, businesses can create websites that are inclusive and legally compliant.


High angle view of a web developer working on accessibility features on a laptop
Web developer implementing accessibility features

Practical Tips for Maintaining Website Compliance


Maintaining compliance is an ongoing process. Here are some actionable recommendations to keep your website compliant:


  1. Regular Audits

    Schedule periodic audits to check for compliance with privacy, accessibility, and security standards.


  2. Stay Updated on Laws

    Laws and regulations change frequently. Subscribe to updates from regulatory bodies to stay informed.


  3. Use Compliance Tools

    Utilize tools like cookie consent managers, accessibility checkers, and security scanners.


  4. Educate Your Team

    Train your marketing, content, and development teams on compliance requirements.


  5. Document Your Efforts

    Keep records of compliance measures, audits, and user consent to demonstrate good faith in case of disputes.


  6. Engage Experts

    Consider consulting with legal and accessibility experts to ensure thorough compliance.


By following these tips, businesses can reduce risks and provide a better experience for all users.


Why Website Compliance Standards Matter for Your Business


Ignoring compliance can lead to serious consequences such as fines, lawsuits, and damage to your brand reputation. On the other hand, compliance offers several benefits:


  • Legal Protection: Avoid costly penalties and legal actions.

  • Improved User Experience: Accessible and secure websites attract and retain more customers.

  • Enhanced Reputation: Demonstrating commitment to privacy and accessibility builds trust.

  • Broader Reach: Accessibility opens your website to a wider audience, including people with disabilities.


For businesses looking to improve their online presence, understanding and implementing website compliance standards is a smart investment that pays off in the long run.


Taking the Next Steps Toward Compliance


Achieving full compliance may seem overwhelming, but breaking it down into manageable steps makes it achievable. Start by assessing your current website against key standards. Prioritize fixes based on legal requirements and user impact. Use available resources and tools to guide your efforts.


Remember, compliance is not a one-time task but a continuous commitment. Regularly review and update your website to keep pace with evolving standards and technologies.


By embracing these online compliance standards, your business can create a safer, more accessible, and trustworthy digital environment that benefits everyone.

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